PRIVACY POLICY
Last Updated: 8th January 2026
This Privacy Policy explains how Eggbase Ltd] (“we”, “us”, or “our”) collects, uses, stores, and protects personal data when you use the Eggsense Lite application and related services (the “Service”).
We are a UK-based company and process personal data in accordance with the UK GDPR, EU GDPR, and other applicable global data protection laws.
1. Data We Collect
1.1 Personal Data
We may collect:
- Name, email address, organisation
- Account credentials (stored securely)
- Device and technical data (device type, OS, app version)
- Usage and interaction data
1.2 Subscription Data
Payments are processed by Stripe. We receive subscription status and transaction identifiers only.
1.3 Farm and Production Data
Flock performance, production, mortality, feed, and operational data entered into the Service is treated as confidential business data.
2. How We Use Data
We use data to:
- Provide and operate the Service
- Authenticate users and manage accounts
- Improve features and performance
- Provide support
- Generate anonymised, aggregated analytics
- Meet legal and regulatory obligations
3. Legal Bases for Processing
Where applicable, we process personal data on the basis of:
- Contract performance
- Legitimate business interests
- Legal compliance
- User consent
4. Data Sharing
We do not sell personal data. Data may be shared with:
- Cloud hosting providers
- Analytics and monitoring services
- App store platforms
All third parties are subject to contractual confidentiality and data protection obligations.
5. International Transfers
Your data may be processed outside your country of residence. Where required, appropriate safeguards are applied.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described or to meet legal requirements.
7. Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal data.
Requests can be submitted using the contact details below.
8. Security
We implement appropriate technical and organisational measures to protect data against unauthorised access, loss, or misuse.
9. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated through the Service.
10. Contact
For privacy-related enquiries:
Eggbase Ltd
The Old Kennels, Keepers, Cowgil, Sedbergh, Cumbria LA10 5RN, UK